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Technical Details (PLEASE DO NOT EDIT OR REMOVE)
Device: Xiaomi 25067PYE3C
OS version: SDK 36
Locale: en_US

Target Phone: +9509768215584

Signal: unknown
Wi-Fi: true
Airplane Mode: true

App: 4
App version: 12.2.10 (63412) store

Issue: billing_issue

[IndAlok]

It looks like you're experiencing the issue because of how the mobile app handles payment verification. Looking at your technical details, I'd say to try:

Turning off Airplane Mode: Your log shows Airplane Mode is ON. Even though you have Wi-Fi active, the App Store/Play Store billing systems often require a cellular handshake or a SIM-based location check to verify your region before processing a payment.

Move to Desktop: Mobile "In-App" purchases for GitHub are usually buggy buggy, especially on Xiaomi/Android devices (you might want to mention yours..). Instead of using the app, go to github.com/settings/billing on a web browser (desktop mode). It bypasses the store's verification layers and usually works.

Regional Restrictions: Since your number is +95 (Myanmar), you should know that many US-based payment processors have restrictions in that region. If the desktop site also fails, you may need to use a different payment method or contact GitHub Support directly to see if your specific bank is supported.

Though I personally think, it's about the airplane mode itself, try turning it off and retrying.

[sadegh-it]

Hi! 👋

Thanks for providing the technical details. It looks like you’re experiencing a billing issue on GitHub Mobile (Android).

Here are some suggestions:

1. Check Connectivity

   • Make sure Airplane Mode is off and Wi-Fi or mobile data is stable. Billing operations often fail without network access.

2. App Version

   • You’re on version 12.2.10 — ensure the app is up-to-date via the Play Store to avoid known billing issues.

3. Billing Support

   • For account-specific billing issues, GitHub recommends contacting GitHub Support directly.

4. Temporary Workaround

   • If the app continues failing, consider completing billing actions via GitHub Web until the mobile issue is fixed.

Hope this helps, and thanks for reporting! Feedback like this helps improve GitHub Mobile. 🙏

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