I lost all 2FA, how can I regain access to my account?

[iagogoto]

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I know the email, the password and I still have the same SMS as before, but I lost the authenticator, github mobile and the recovery key... what can I do to recover my account?

[stevesinchak]

Check out this page: https://docs.github.com/en/authentication/securing-your-account-with-two-factor-authentication-2fa/recovering-your-account-if-you-lose-your-2fa-credentials

There is a virtual assistant you can try using to recover your account without using the recovery key, such as using SMS instead.

[shinybrightstar]

Hi @iagogoto , 👋

If you’ve lost access to your two-factor authentication (2FA) credentials, you can regain access to your account by using your recovery codes or another recovery option. Please visit GitHub’s Virtual Assistant to explore your available options.

If GitHub doesn’t support 2FA via text message in your country, you’ll need to set up authentication using a TOTP application. For more information on configuring 2FA with a TOTP app, here is the documentation.

Please visit our FAQ or explore similar discussions in case you have additional questions.

If you’re unable to resolve your issue with the resources above, please open a ticket in our Support Portal, as no other Community Discussions team members will be able to assist with account-related questions.
We appreciate your understanding!