How to downgrade or cancel subscriptions

[ItaiAxelrad]

Billing & Payment

How to cancel git lfs token pack subscription?

I am not able to cancel my git lfs tokens in the new billing portal. All I see is an upgrade button. I have read through the new docs but can't find anything.

[AyhamJo7]

Hi @ItaiAxelrad 👋

Unfortunately, the new billing interface can make it confusing to remove or downgrade Git LFS data packs. If you’re no longer using Git LFS or simply want to stop paying for extra bandwidth, here are a few steps and tips:

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1. Check the New Billing & Licensing Page Thoroughly

1. Go to [github.com/settings/billing](https://github.com/settings/billing) (for a personal account) or the Billing & plans section of your organization’s settings (if the subscription is tied to an organization).
2. Look for “Usage” or “Git LFS” entries.
   • In some accounts, you might see “Actions,” “Packages,” “Pages,” or “LFS” usage.
   • If there is a separate “Manage” or “Remove” button for Git LFS data packs, use that.

Issue: Many users only see an Upgrade button with no visible option to cancel or remove LFS tokens/data packs in the new interface. If that’s your case, move on to step 2.

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2. Remove LFS Data Packs via Legacy Interface (If Available)

GitHub used to provide a direct “Remove data pack” or “Cancel” link under the old interface. Sometimes you can still access it by navigating to:

• Personal: [github.com/settings/billing#git_lfs](https://github.com/settings/billing#git_lfs)
• Organization: [github.com/organizations/YOUR-ORG/settings/billing#git_lfs](https://github.com/organizations/YOUR-ORG/settings/billing#git_lfs)

If that link redirects back to the new interface without showing a cancellation button, or you still don’t see a way to remove it, proceed to step 3.

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3. Contact GitHub Support Directly

When all else fails, open a support ticket:

1. Go to GitHub Support.
2. Choose Account/Billing as your issue type.
3. Explain that you want to cancel or remove your Git LFS data pack subscription, and you cannot find a “Cancel” or “Remove” button in the new interface.

GitHub Support can remove any active LFS packs from your account on their end. Be sure to mention the specific repository or organization (if relevant).

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4. Double-Check Your Usage

• If you still need LFS for certain repos, consider reducing the data pack size or usage instead of canceling altogether.
• If you’re sure you no longer need LFS, remove LFS-tracked files from your repositories or migrate them to a different hosting solution. That way, you don’t accidentally accrue new bandwidth usage even if you remove your data packs.

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Summary

• Look for a “Remove” or “Cancel” button in the Usage or Billing section of the new GitHub interface.
• If it’s not there, use the legacy billing links (they may or may not still work).
• If you still can’t remove the subscription, open a support ticket—GitHub Support can manually remove your LFS data pack.

Until GitHub updates the new interface to make this clearer, contacting support is often the quickest resolution to ensure you’re not billed for unwanted LFS usage. Good luck!

[AyhamJo7]

Okay this is good, you don't have the yearly LFS Subscription! Now if you go to Budgets and Alerts you should find (( Product: Git LFS )) (( Alerts: On )) and then a three dots for Edit or Remove (( Try to Edit and set the budget to $0 and check the "Stop usage when budget limit is reached" ))

[ItaiAxelrad]

@AyhamJo7 I have already done this but my billing overview page still shows $5/m. Also, there is no option to remove products.

[bhartm3]

I have the same issue on my account and could also find no option to cancel. I created now also a support ticket.

[ItaiAxelrad]

@bhartm3 good luck. It's been 4 days with no reply for me

[bhartm3]

The support has cancelled the subscription for me and now my plan says $0.00 again. I referenced this discussion in the ticket.

[projectpaintingllc21]

If you're unable to cancel your Git LFS token pack subscription in the new billing portal and only see the "Upgrade" button, try the following steps:

1️⃣ Cancel via GitHub Billing Settings
Go to GitHub Billing Settings.

Look for the Git LFS subscription section.

If there’s no direct cancel option, check if downgrade options are available.

2️⃣ Contact GitHub Support
If the cancellation option is missing, you might need to contact GitHub Support directly:

Visit GitHub Support

Select Billing & Payments as the category.

Explain that you're unable to cancel your Git LFS subscription.

3️⃣ Alternative Workaround
Some users have reported that removing all linked payment methods and disabling auto-renewal from billing settings can help stop unwanted renewals.

I’ve been exploring different ways to optimize subscription management across platforms (LINK) and found that certain billing systems don’t always show the cancel button immediately.

Let me know if you find another solution—this could help others facing the same issue!

[ItaiAxelrad]

Again, there is no option to downgrade or cancel anything. There is also no option to remove payment options. The only thing that seems to work for ppl is to contact support. I have already put a ticket in 4 days ago and have not received a response.

Thanks for trying.

[bhartm3]

You might be talking to AI here..

[restush]

Why this mark as closed when we cannot manual cancel it?