Help me

[xiaolinggnb]

Hi everyone,

When I apply for Github Education Pack, it prompts an error, but when I try to contact support, the support page suggests I post it here, so anyone can help me?
Error Below
There was an error creating the discount request. Errors.Discount request could not be created. Discount requesterrors: There are outstanding issues with your GitHubaccount. Please contact <ahref='https://support.github.com/contact?tags=education-support'>GitHub Support for more information

[davevad93]

Hi @xiaolinggnb,

I recommend you to contact support by opening a ticket here, select "Other" and explain your problem.

[xiaolinggnb]

Thank you, I send a request by your recommendation.

[hyyxiaoluo]

Hi everyone,

When I apply for Github Education Pack, it prompts an error, but when I try to contact support, the support page suggests I post it here, so anyone can help me? There was an error creating the discount request. Errors.Discount request could not be created. Discount requesterrors: There are outstanding issues with your GitHubaccount. Please contact <ahref='https://support.github.com/contact?tags=education-support'>GitHub Support for more informationError Below

Did you submit the information again after the status changed from Approved to Revoked and then this error was displayed?

[xiaolinggnb]

Yes

[samus-aran]

Hi @xiaolinggnb 👋
We've updated our Student Developer Pack Application FAQs & Common Rejection Reasons discussion. It's packed with valuable information that might just have what you're looking for. I've included the section that I feel would best assist.

• There are outstanding issues with your GitHub account.

This message can be an indication of many things that only the Support team can answer and resolve. We thank you for your patience and understanding whilst we are ensuring that bad actors impersonating students don't jeopardize our ability to provide academic benefits of value.

[11e11]

Hello.I've encountered the same issue as well.
Has the issue been resolved now?
If so, how was it resolved?Thank you.