CoPilot Pro Service not received

[kdsingh9718]

I opted for 30 days trial of CoPilot pro for which 1$ was deducted from my account till now I did not get the features of Copilot Pro else refund 1$.

[Akash1134]

Hi @kdsingh9718,

Thank you for reaching out about your GitHub Copilot Pro trial issue. I understand that you've opted for the 30-day trial of Copilot Pro, the $1 verification charge was deducted from your account, but you haven't received access to the Copilot Pro features.

The $1 verification charge is a standard authorization hold used to verify your payment method during the trial signup process. This is a common practice for subscription services with free trial periods. The charge is typically reversed within a few business days and is not an actual payment.

Here are some troubleshooting steps to help resolve your issue:

1. Verify your subscription status:

   • Visit your GitHub Copilot settings to check if your trial is properly activated
   • Ensure you're signed in with the same GitHub account you used to start the trial

2. Check your IDE setup:

   • Make sure you have the latest version of the GitHub Copilot extension installed in your preferred IDE
   • Sign out and sign back in to the extension to refresh your authentication
   • For VS Code, see the official setup guide

3. Verify payment method:

   • Ensure your payment method is valid and has not been declined
   • Check if you received any email notifications about payment issues

If you're still experiencing issues after following these steps, I recommend contacting GitHub Support directly. They can check your specific account status and help resolve any authorization or activation issues with your trial.

For additional information, you can refer to the GitHub Copilot documentation which provides comprehensive guidance on setting up and using GitHub Copilot.

Please let me know if you have any other questions or if there's anything else I can help with!

[mywebcodev]

Similar problem, I've paid for GitHub Pro, but can't activate it.