Stuck GitHub Actions workflow - Cannot cancel, API returns 502 Error

[n-yoshikawa00]

Why are you starting this discussion?

Bug

What GitHub Actions topic or product is this about?

Actions Runner

Discussion Details

Problem summary:

A workflow run has been stuck in a "in-progress" state for many hours.

All jobs and steps appear to be completed in the UI, but the workflow itself does not finish.

Clicking the "Cancel workflow" button results in an error page.

I also tried to use the GitHub CLI to call the 'force-cancel' API endpoint directly, but it failed with an "HTTP 502 Server Error".

Stopping our self-hosted runner does not change the workflow status on GitHub.

Request:

It seems the workflow is in an unrecoverable state on the GitHub platform. Could you please investigate and manually terminate this workflow run from your end?

[github-actions[bot]]

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