Issue with Free-Trial Activation for GitHub Copilot Pro

[SeifKhdija]

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Bug

Copilot Feature Area

Copilot in GitHub

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Hellon

I recently signed up for the GitHub Copilot Pro 30-day free trial on my account. However, instead of receiving the full free-trial period, I found that:

The trial appears to have expired immediately / almost immediately after activation.

I am now seeing a billing prompt / payment requirement instead of enjoying the free 30-day trial.

My free quota (e.g., monthly chat messages) also reset from 9 days to 30 days without explanation.

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

Here's what you can expect moving forward ⏩

• Your input will be carefully reviewed and cataloged by members of our product teams. 
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What you can do in the meantime 💻

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As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities.

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[shinybrightstar]

Welcome @SeifKhdija! 👋 Congratulations on your first post! 🎊, we're thrilled to have you here.

You can find solutions to most billing issues in our 💳 GitHub Community Discussions Billing & Subscription Guide.

If you need more help, the best place to get answers is by opening a ticket on our Support page.

Best of luck!

[caiquemoa]

i had the same problem did u fixed it?

[caiquemoa]

its easy to solve just remove the credit card and payment methods and put again u wll receive the free trial option again

[saivineeth100]

I tried removing and adding another but still same issue
it redirects to copilot page but after refreshing it shows free plan

[caiquemoa]

it say it will not charge but it charge 10 doll and if it payment fail this happent if th payment is successfull they refund the 10 bucks

[saivineeth100]

I am also facing same issue
received mail

but still shows free plan