Request to Unlock Account After Failed Payment Authorization

[mcyzsx]

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GitHub username: mcyzsx
Account email: （mcyzsx@outlook.com）
My account was locked because a billing authorization failed. I have already removed the old payment method and updated new payment information in the Billing settings. Could you please retry the charge and unlock my account?

[mcyzsx]

Like this:
Invalid payment method - authorization hold failed.
And how can I lift the restriction now? I don’t currently have any card that can be used for payment.

[shinybrightstar]

Hi @mcyzsx!

Thanks for reaching out. You can find solutions to most billing issues in our 💳 GitHub Community Discussions Billing & Subscription Guide.

If you need more help, the best place to get answers is by opening a ticket on our Support page.

Best of luck!