Copilot payment marked declined but invoice generated – access disabled

[vaish-techahir]

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Copilot Feature Area

Copilot in GitHub

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I’m facing a billing issue with my GitHub Copilot subscription on my personal account (username: vaish-techahir).

I attempted to pay $39.00 for Copilot Pro+, and an invoice was generated showing the billing period from Jan 26, 2026 to Feb 25, 2026. However, in my GitHub billing page the payment is marked as “Declined,” and I received an email saying my bill is past due and paid features have been disabled.

I am not part of any organization — this is an individual account.

Could you please confirm the payment status and guide me on how to successfully complete the payment so my Copilot access can be restored?

I can provide screenshots of the invoice and payment history if needed.

[Arthur199S]

If your payment is marked as “Declined” in your billing settings, it means GitHub did not successfully charge your payment method — even if an invoice was generated.

Since this is a personal account and not an organization, here’s what you should check:

1. Verify your payment method

Go to:

Settings → Billing & plans → Payment information

Make sure:

Your card details are correct

The card is not expired

International/online transactions are enabled

Your bank did not block the charge

2. Contact your bank

Sometimes banks automatically block international or recurring charges. Confirm that:

The $39.00 charge from GitHub was not blocked

There are no spending limits preventing the transaction

3. Retry the payment

After updating your payment method, try:

Clicking “Retry payment” in your billing page
or

Removing and re-adding the payment method

4. If it still fails

Contact GitHub Support directly through:

https://support.github.com/contact/billing

Only GitHub Support can confirm the exact payment failure reason and manually restore access if needed.

Copilot access will automatically reactivate once the payment is successfully processed.

[aftb777]

Check these:

1. Card / Bank side

International payments enabled?
Online transactions enabled?
Bank blocked USD transaction?
Try different card (Visa/Mastercard works best)
Try PayPal if available

2)GitHub side

Remove old card → Add card again
Make sure billing address matches card country
Turn OFF VPN while paying