Infinite Press and Hold Verification Loop on Mobile - Azure for Students

[TurboRx]

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Hi,

I have GitHub Education Benefits and I'm trying to activate my Azure for Students benefits, but I am stuck in an infinite Press and Hold verification loop. The verification widget appears, but after completing the action, it either refreshes or asks me to Press and Hold again indefinitely.

Details:

• Browser: Google Chrome (Mobile) & Firefox for Android

Steps I have already tried:

• Used Incognito/Private mode.
  Enabled "Desktop Site" mode in Chrome and Firefox.

• Cleared browser cache and cookies.

• Attempted via the GitHub Student Developer Pack, but the redirect to Azure triggers the same loop.

I do not have access to a PC at the moment and need to complete this verification on my mobile device. This seems to be a recurring issue with the Arkose Labs / Microsoft verification script on mobile browsers.
Could someone please assist in manually verifying my account or providing a bypass for this loop?

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[SIMARSINGHRAYAT]

This appears to be a browser caching or session issue with Azure's mobile verification. Try these steps:

1. Clear all site data for Azure - In mobile browser settings, clear all cookies and site data specifically for Microsoft Azure and account.microsoft.com domains
2. Disable JavaScript temporarily - Test if it's a JS-based loop by trying a plain text browser or disabling JS
3. Use a different browser or incognito session - Test in Safari/Edge to isolate if it's Chrome-specific
4. Contact Microsoft Support directly - Since this is an Azure-specific issue, Microsoft support may have known workarounds
5. Try desktop verification first - Complete the Azure setup on desktop, then access on mobile afterward
6. Check browser JavaScript console - Look for any error messages that might indicate what's blocking the verification loop

The infinite loop suggests the verification endpoint is either not recognizing the "press and hold" input or there's a session token issue. This is more likely an Azure backend issue than GitHub's side.

[TurboRx]

This is more likely an Azure backend issue than GitHub's side.

I know but I have no option because I can't contect with Microsoft without creating account.

[TurboRx]

Oh, finally I have fixed this problem now I'm facing this: "You're not eligible for an Azure free account".

But... I have GitHub Education Pack.

[TurboRx]

Yes, Finally i have contected with Azure Team and there resolved this issue.

[OtowoSamuel]

How did you go about doing this please?

[TurboRx]

How did you go about doing this please?

I created an account on Microsoft’s official website, and after that, I created an Azure account using my GitHub account. I wasn't asked for any verification. However, at one point during the final step, my account wasn't being created, so I contacted the Azure team. They fixed the problem and my account was successfully created.