Co-pilot status mismatch (Faculty/Student)

[tahmid-404-20]

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Bug

Copilot Feature Area

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Hello, I have got approval for Faculty education benefits. But co-pilot is still showing Student status and that's why I can not get the faculty benefits of co-pilot agent in vs code. Can anyone tell me how to solve this issue?

Thanks

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[M677871]

This sounds like an account-status sync issue, not something you can fix in VS Code.

GitHub treats these as different benefits: students get Copilot Student, while verified teachers/faculty get Copilot Pro. If your Education approval now shows Faculty, but Copilot still shows Student, your Copilot entitlement likely has not refreshed yet.

I’d check Settings → Education benefits and Settings → Copilot first. If Education already shows Faculty there too, then this is probably a GitHub-side mismatch and you’ll need GitHub Support to refresh/correct the benefit on the account.

[tahmid-404-20]

Yeah. I have here showing Faculty, but in the co-pilot, still it shows student (I got those when I was a student)

Can any staff from github handle this issue? It seems to be concerning.

[M677871]

Yes, this looks like a GitHub-side account sync issue.
Since your Education benefits already show Faculty but Copilot still shows Student, there’s probably nothing more you can fix from your side.

At this point, the best next step is to contact GitHub Support and ask them to refresh/correct the Copilot entitlement on your account.

[vepuna]

I have the same problem....

[roshan-1205]

Select Topic Area

Bug

Copilot Feature Area

VS Code

Body

Hello, I have got approval for Faculty education benefits. But co-pilot is still showing Student status and that's why I can not get the faculty benefits of co-pilot agent in vs code. Can anyone tell me how to solve this issue?

Thanks

This is most likely a sync delay or account refresh issue rather than a real bug in GitHub Copilot. Even after your status changes from Student to Faculty, it can take some time to reflect in Visual Studio Code. First, check your GitHub billing settings to confirm that Faculty benefits are active, then sign out of GitHub in VS Code, restart it, and sign back in to refresh your access. In many cases, this resolves the issue, but if it still shows Student status after 24-48 hours, you should contact support with proof of your approved Faculty benefits so they can update it manually.