Account flagged - SMS verification rate limited, cannot access GitHub Support

[nishan-paul-2022]

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Question

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Hi,

My GitHub account has been flagged and I'm required to complete SMS verification
before I can submit a support ticket. However, I keep getting:

"You've reached your request limit, please try again later."

This creates a loop where I cannot verify → cannot create a support ticket →
cannot get help.

What happened:

• I was using GitHub Copilot which made automated commits and pushes
• This likely triggered GitHub's bot detection as a false positive
• I am an active GitHub Education Pack user with no policy violations

What I need:

• A way to contact GitHub Support without SMS verification
• OR manual removal of the flag on my account

Is there any way to escalate this or reach GitHub Support directly?

Thank you.

[itxashancode]

I ran into a similar lockout once and got out by using the account recovery flow instead of the SMS prompt. Go to https://github.com/login and click “Forgot password?” even if you remember yours. After entering your email or username, GitHub will show a “Verify your identity” page that sometimes offers an email‑based code or a backup phone number option. Choose email if it appears; you’ll get a link to reset your password and regain access without SMS.

If the recovery page still forces SMS, try clearing your browser cookies or using an incognito window - sometimes the flag is tied to a session token. Once you’re logged in, visit https://github.com/contact and look for the “Contact Support” link at the bottom of the page; it bypasses the SMS check for authenticated users.

When you can’t log in at all, tweet a brief message to @githubsupport with your username and a short description of the issue; they often reply with a direct‑message link to a support form that doesn’t require SMS. As a last resort, email support@github.com from the address tied to your account and mention the Education Pack - education support can manually lift the flag.

[imran-coredevs]

same, getting rate limit error trying to verify number, any update?