Billed for Copilot Pro but no access for 14 days

[igor-stojanov]

🏷️ Discussion Type

Bug

Body

I successfully paid for a Copilot Pro subscription, and the payment was processed/billed to my account. However, the features are still not active on my account.
Besides that, I opened a support ticket two weeks ago...

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[queenofcorgis]

Hi @igor-stojanov,

Thank you for your patience. The community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours. We appreciate your understanding! In the future, please only open 1 ticket per incident.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion.

Thank you!