Why is the resolution of the photo I took when submitting my supporting documents only 313 x 313 pixels?

[Qinka]

🏷️ Discussion Type

Product Feedback

💬 Feature/Topic Area

Evidence and Image Capture

Hi everyone,

Why is the resolution of the photo I took when submitting my supporting documents only 313 x 313 pixels?

I’ve tried taking photos several times, but right now I can only use a camera—the workstation provided by my employer doesn’t have a built-in camera. I’ve been using my phone’s front-facing camera. When I use OBS’s virtual camera, it no longer prompts me about content issues, but the system detects that the camera isn’t a native device.

So, is there any way I can upload the A4-sized proof of employment issued by my school?

[github-actions[bot]]

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[syedsafeer]

313x313 is basically pixel art GitHub's OCR will never read that! 😂 Stop using OBS (since it's flagged as a virtual device) and use Iriun Webcam or EpocCam to turn your phone into a 'native' hardware camera. These apps show up as real USB devices to the browser and will give you the full HD resolution you need for an A4 doc