My account got flagged

[aretufaadeadex-rgb]

Discussion Type

Question

Discussion Content

My account got flagged and i have already waited and retried, but the issue persists. Could you please help Appeal and get verified again or provide an alternative way to verify my account? Thank you for your assistance.i got a support ticket already Ticket ID: 4245368

[pauldev-hub]

Hey @aretufaadeadex-rgb ,

Good news — you've already done the most important step by raising a support ticket (Ticket ID: 4245368). That's exactly the right move and a GitHub staff member will review it and email you directly. Just be patient as it can take 2–5 business days.

While you wait, here's what else you can do:
Why accounts get flagged:

GitHub's automated system flags accounts for things like unusual login activity, suspicious automation, sending too many requests, or activity that resembles a bot. It's often a false positive, especially for new or recently active accounts..

To strengthen your appeal:

Reply to your support ticket (Ticket ID: 4245368) and include:

A clear explanation of what you were doing on GitHub before the flag happened
Confirm you are a real person and not using any automation tools

Mention that you've already waited and retried verification — this shows good faith
The more context you give them in the ticket, the faster they can clear your account.

For the verification issue specifically:

If phone verification is stuck, mention in your ticket that you'd like an alternative verification method. GitHub support can sometimes verify your identity via email confirmation instead of phone when the phone system is rate-limiting you.

What NOT to do:

Don't create a new account to bypass the flag — this can lead to a permanent ban

Don't keep retrying verification rapidly — it makes the rate limit worse

Sit tight on that ticket, they will get back to you. Hope it gets resolved quickly!

If this helped, feel free to mark it as the accepted answer so others in the same situation can find guidance easily! 😊

[aretufaadeadex-rgb]

Thank you so much for the Insight

[aman124598]

Why it got flagged though? Is it back or not?

[Laalu7]

My account has been flagged. I have already waited and retried verification, but the issue still persists.

I have submitted a support request (Ticket ID: 4245368). Please help review my case or provide an alternative way to verify my account.

[pauldev-hub]

Read the replies above , u may get a ans

[mecodeatlas]

Thanks for posting in the GitHub Community, @aretufaadeadex-rgb!

We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category, the Discussions category is solely related to conversations around the GitHub product Discussions. This question should be in the Other Feature Feedback, Questions & Ideas category. I've gone ahead and moved it for you. Good luck!

[shinybrightstar]

Hi @aretufaadeadex-rgb,

This community is managed by GitHub employees, but it is not a support forum. You have done everything necessary on your end by opening a ticket on our Support page.

For account related issues, GitHub Support requires that you contact them from the email address verified on that account. If you haven't already, please submit a request using this form:  https://support.github.com/contact/cannot_sign_in

When completing this step, you won't be required to sign in, but you will need to verify your email address. If you're currently signed into a different account, please sign out first before following the link.

This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request!