URGENT HELP/SOLUTION needed

[pavankumawat]

Discussion Type

Question

Discussion Content

so i want to take the github students pack, i already used it a year, before then the .edu mail was not necessary, but now it shows its necessary, as aa degree student i want to renew my students pack but can't because of the .edu mail policy, my college didn't provided the .edu mail but its a degree college autonomous. I want the subscription asap on my github account to do my major projects and assignments also to add more things in my notion etc. etc.

[sooryathejas]

yeah this changed recently, a lot of people are running into the same thing

you don’t actually need a .edu email, but if you don’t have one, the verification becomes stricter. github now relies more on manual document verification in those cases

what you can try:

apply using your personal email (no problem)
upload a valid proof of enrollment (this is the most important part)
bonafide certificate / enrollment letter
student ID (must have expiry date or current year)
make sure the document clearly shows:
your full name
college name
current status (active student)
a recent date

a lot of rejections happen because:

document is blurry / cropped
no date shown
name doesn’t exactly match github profile

also avoid uploading too many documents at once — just one clear, official document works better

if your college doesn’t provide .edu email, that’s fine, many people still get approved this way, it just takes a bit more effort now

if it keeps failing, best option is to open a support ticket and ask for manual review

you’re definitely not alone here, this is happening to a lot of students after the policy changes

[mecodeatlas]

Thanks for posting in the GitHub Community, @pavankumawat!

We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category, the Discussions category is solely related to conversations around the GitHub product Discussions. This question should be in the GitHub Education category. I've gone ahead and moved it for you. Good luck!