My Account is suspended : why}

[Cynthiadevs]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Projects

Body

My github account is suspended i dont know why but i know this is a mistake, i have projects running on the account, i cannot loose it try to understand... i will need your assistance to get my account back

Guidelines

• I have read the above statement and can confirm my post is relevant to the GitHub feature areas Issues and/or Projects.

[Gihchathur]

Unfortunately, GitHub Community members can’t access or review account suspensions, since those are handled only by GitHub’s internal support team.

To resolve this, you should:

👉 Contact GitHub Support directly

Go to: https://support.github.com/contact
Select something like “Account issue” or “Appeal account suspension”

When submitting your request, make sure to:

Explain clearly that you believe the suspension was a mistake
Include your username and account email
Mention that you have active/important projects on the account
Ask for a review or appeal

[kayqueagape]

Common reasons for accidental suspensions include:

Automatic flags: Sometimes, using a VPN or logging in from multiple locations quickly can trigger a "bot" flag.

Payment issues: If you have a paid plan, check for any payment failures.

Policy violations: Ensure your projects do not accidentally contain secrets (API keys) or content that violates the DMCA.

Note: We ask for your patience. Reactivation reviews can take several business days as they are conducted by human agents. Please avoid opening multiple support tickets as this may delay the process.

Hopefully you will be able to recover your projects soon!