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Summary
Allow non-assigned users to subscribe to a ticket and receive status change notifications.
Motivation
This improvement will enhance the project quality and contributor experience.
I d like ...
Summary
Send an automated customer satisfaction survey email when a ticket is marked resolved.
Motivation
This improvement will enhance the project quality and contributor experience.
I d like to work ...
Summary
Allow support agents to merge two related tickets into one to reduce duplicate handling.
Motivation
This improvement will enhance the project quality and contributor experience.
I d like to ...
Summary
Allow admins to select multiple tickets and assign them to an agent in one action.
Motivation
This improvement will enhance the project quality and contributor experience.
I d like to work ...
Summary
Use a lightweight ML model to suggest ticket categories based on the subject text.
Motivation
This improvement will enhance the project quality and contributor experience.
I d like to work ...
Request: The cigar model has two wrapper fields (wrapper_type + wrapper_origin), which is redundant. Cigar sites
describe construction as Wrapper / Binder / Filler plus a country of origin, e.g.:
Wrapper: ...
Summary
Automatically escalate ticket priority from Medium to High when SLA deadline is exceeded.
Motivation
This improvement will enhance the project quality and contributor experience.
I d like to ...
The following managed files have drifted from the canonical source in f5xc-salesdemos/docs-control:
- CLAUDE.md
- .textlintrc
- .codespellrc
- .gitleaks.toml
- .claude/governance.json
- .claude/settings.json ...

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