"There was an error creating the discount request. Errors: There was a problem"

[ljste]

Hi everyone,

Getting this error when trying to submit a Github Education application. I'm using a valid, verified school email. Along with a photo of my student ID.

[MilkyLane]

Think i figured out a solution
instead of using the select this as my school button manually type in your schools name and click on it when it appears. Doing this worked for me

[ljste]

Still getting the error message. Which browser are you using?

[imDarshanGK]

Hi @ljste,

Make sure your student ID photo is clear and shows your name, school, and date.
Check if your school email is verified in [GitHub settings].
Try using a different browser.
Clear your browser cache.
Wait a bit and try again it might be a temporary issue.

[AndresUTN1992]

same :/

[MarioAstorgaH]

Same

[fucyuan]

When I use my phone to register, I can only use the front camera. Is this because the shots are not clear?

[Madokah]

same

[chenqiu1206]

same

[kfzshere]

Man I had the same question with you two days ago. Github told me to sign out and sign in again, ensure the location. This morning the verfication succeed, I think the server just went wrong and they fixed it

[avni]

Hi all, Thank you for reporting the issues with creating discount requests. The issue with academic emails has now been fixed.

Please ensure your name and address is filled out in the payment information section and apply again here. When you reapply, do not use a VPN and share location with the application.

If you continue to have issues, provide a screen recording of your attempts so that we may troubleshoot further. Thank you!

[Lu-Yu-ycit]

Hello, it's now October 31, 2021. The student verification on github has bound the school email, but there are still problems during the application process.

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[Hsaifelislam]

the same problem on novembre 03

[dedmu5]

Same :/