Approved stuck on "Loading details" #156775
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Hi everyone,Hi, my application is Approved but when trying to use any of the education features they error out like Copilot Pro or the student developer pack. On applications I can't load any of the details, it just loads infinitely |
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Replies: 22 comments 10 replies
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Hi @game5laststock, When the benefits are available, you'll see the same as in the screenshot below (the PRO badge will also show up on your profile):
The waiting time may vary depending on different factors, such as the volume of requests; it usually takes a few days, but sometimes it can take a little longer, even a couple of weeks. For further reference you can look at these discussions: And also the Student Developer Pack Application FAQs :
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Weirdly enough, my application is also marked as Approved, but the UI does not update the "Loading Details" The UX does not make it super clear what is going on, but approval should come in a few days, like it happened on the linked discussions. |
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Same. stuck loading details. There's a 500 error on console. maybe there's something broken, let's see after the 72 hours if it persists |
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I am also getting the same error. |
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Same issue for me. |
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I am getting the same issue as well. |
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all of us has same issue. probably, github has inner problems |
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Let's wait and hope that they won't reject my application! 🙏🤞 |
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Same issue, status reports HTTP 500. |
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Same thing for me, stuck just like that and I'm not sure how to continue |
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Hey @game5laststock and @filipef101, your benefits should finally be available. Verify that in your user settings you see the same as the screenshot below:
To redeem your To redeem others benefits, go to the pack offers page, scroll down to the "All offers" section and select any offer that suits you, in case you have a problem claiming any offer, I recommend you raise a ticket here, select " |
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Hello, I have the same issue, anyone already know what to do with that? |
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As shared with earlier, you can try to raise a support and they replied in 1 day to inform that the application was approved and I can start using the copilot pro for free. Also, the github education is available after another day.
Go to: https://support.github.com/contact/account and choose "others"
Hope it helps. |
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Same here, stuck with the bug |
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Same here, waiting 2 days for this to be fixed.
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Same error here for me as well. |
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After 72 hours it was good. If anyone still faces this, means the UI bug wasn't fixed yet, please be patient. https://github.com/orgs/community/discussions/156775#discussioncomment-12869660 |
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Hi everyone! 👋 We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits - this includes the incomplete loading status. Our team is actively working to resolve this issue as quickly as possible. |
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💬 Your Product Feedback Has Been Submitted 🎉 Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users. Here's what you can expect moving forward ⏩
Where to look to see what's shipping 👀
What you can do in the meantime 💻
As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities. Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐ |
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Hi everyone! 👋
We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits - this includes the incomplete loading status. Our team is actively working to resolve this issue as quickly as possible.
We appreciate your patience and understanding as we work to resolve this issue. Once it has been resolved, we will provide an update directly in the feedback discussion. In the meantime, please continue to share your thoughts and experiences there.