My Account Notifications Jammed

[tajmone]

I'm not really sure where I could ask for help with this: the support page says I'm not entitled to opening tickets due to free account, and there's no (longer) a direct email contact to GitHub support, so my last resort is to post here, hoping someone from staff might pick this up and help me out …

It's been over a week now since when I go to my account's notifications page I see a new unread notification (the number 1 shows up, and the inbox has the notification bullet) but then no unread notifications are actually listed. The one that's supposed to be unread seems not existent, and I have no way to set all notifications to "read" or "done".

Also, since no new notifications have popped up since, I get the impression the notifications system for my account is jammed. I've subscribed to many repositories which are very active, and I usually get at least 3 notifications per day — no new notifications since this problem came up, so I'm guessing I'm missing out on all new events that should be notified.

Thanks!

[github-actions[bot]]

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[tajmone]

Also, since no new notifications have popped up since, I get the impression the notifications system for my account is jammed.

Ok, I confirm that the notification for the automatic reply to this post did show up in my notifcations, and that I was able to mark it as "done" properly, but the count of unread notifications is still stuck to 1, which doesn't show up in the notifications so I can't see it or mark it,

[stefangr]

I too have the notifications icon indicating unread notifications, but can't see any unread messages.

I do see however that the unread notifications are related to repositories which are either blocked or otherwise not accessible for me. Furthermore I don't recall having had any interactions with these repositories.

It would be nice if the notifications indication was only active for messages that can be read.

[tajmone]

I too have the notifications icon indicating unread notifications, but can't see any unread messages.

Do you still get notifications from other repositories? Since the stuck-icon problem began, I didn't, which is strange because I'd usually get at least two notifications a day, but I haven't had any since, with the sole exception of these Community discussions.

[tajmone]

I'm now receiving new notifications, and are able to mark them as "read" or "done", but I can't get rid of that single "unread" notification that points to a no longer existing repository. So the inbox notification bullet for new messages is always on.

[stefangr]

I do receive notifications from other (accessible) repos. But it has been a few weeks since I had no unread notifications.

[csprasad]

Hey, I found this curl command that worked for me for marking all notifications as read. Give it a try:

curl -X PUT
    -H "Accept: application/vnd.github.v3+json" \
    -H "Authorization: token $TOKEN" \
     https://api.github.com/notifications \
    -d '{"last_read_at":"2025-10-16T00:00:00Z"}'

For more details, check out this answer: djc's answer

[tajmone]

I found this curl command that worked for me for marking all notifications as read. Give it a try:

That worked like charm! thanks a lot.