app bug

[newworld2030]

When I open the home page of other people's warehouses in GitHubapp, it keeps showing an error and cannot be displayed normally. I have uninstalled and reinstalled it many times to clear the cache and change different networks, but it has no effect. In fact, the network is open, because the other display of the app is normal. But there is no way to open the home page of anyone's warehouse. No matter which option of the app is opened, it shows an error.

ℹ️ Additional Debug Info

GitHub for iOS, 版本 1.243.0 (184604820) Device: iPhone 14 Pro Max (iOS 16.6.1)

[Dagris]

Hi @newworld2030! 👋

Since you've already tried reinstalling and changing networks, this sounds like a specific conflict with the cached data or a temporary API handshake issue on the mobile endpoint.

Here are a few steps to isolate and potentially fix this:

1. Force a "Hard" Logout
Uninstalling sometimes keeps keychain data.

1. Log out of the GitHub App explicitly from the settings menu.
2. Go to iOS Settings > Safari > Clear History and Website Data (The OAuth token handshake often relies on the system browser).
3. Restart your iPhone.
4. Log back into the GitHub App.

2. Check Repository Access Rights
If this only happens on specific repositories ("other people's warehouses"), check if those repositories require SSO (Single Sign-On) authorization.

• Try opening the same repository in Safari on your phone.
• If it asks for an SSO authorization (SAML), you need to authorize your mobile session separately.

3. Beta/TestFlight Conflict?
If you are part of the GitHub iOS Beta program via TestFlight, ensure you aren't running an expired build. If you are on the public App Store version, this might be a regression in v1.243.0.

If step 1 doesn't work, I recommend reporting this directly to GitHub Support using the "Shake to Report" feature inside the app (if accessible).

[queenofcorgis]

Hi @newworld2030 ,

We’ve clarified our stance on using generative AI tools like ChatGPT within our Community via this announcement. Please review the guidelines to ensure your post meets them as failure to adhere to those rules can result in action taken by our moderator team.  You can read our updated Code of Conduct and the announcement for more details. Thank you for helping us maintain an authentic and beneficial space for everyone.

[newworld2030]

Hi_@Dagris

Thank you for helping me. The problem has been solved according to the first solution you provided. Thank you very much.

[github-actions[bot]]

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[healer0805]

When I open the home page of other people’s repositories in the GitHub app, it always shows an error and won’t load properly. I’ve tried uninstalling and reinstalling the app multiple times, clearing the cache, and switching networks, but nothing helps.

The network itself is fine — other parts of the app work normally. The problem is specifically with opening repository home pages. No matter which entry point I use inside the app, it still shows an error and fails to load any repository home page.