Cant verify my student status for pack (UT Online masters student)?????

[citruscai]

Hi everyone,

I am taking an online masters program! I have been trying since yesterday to get verified. First, we cant even submit any documentation then when we try to capture photo, if we are on computer for some reason, it doesnt let us turn the direction (how does that even work) so we just see black. then when i try to take it on my phone of documents WITH MY NAME AND DATE AND SCHOOL NAME ON IT. BUT THEN THEY ASK ME "WHY ARE YOU NOT LOCATED" I LITERALLY TRY TO GIVE EVERY PROOF UNDER THE SUN TO EXPLAIN IT AND IT STILL GETS REJECTED. I SHOWED MY FREAKING SCHEDULE THAT HAD CURRENT DATE ON IT, MY NAME THE SCHOOL NAME IT SAYS "ONLINE CLASS" YET THEYRE IS TROUBLE. YES I HAVE TRIED EVERYTHING UNDER THE SUN I MADE SURE EVERYTHING WAS IN VIEW. I EVEN LOGGED INTO MY UNIVERSITY VPN BUT LOL NOPE.

WHAT KIND OF FEATURE IS THIS? WHY CANT YALL JUST GET FREAKING SHEER ID. YALL ARE OWNED BY MICROSOFT SO SURELY YOU HAVE THE MONEY TO JUST GET SHEERID VERIFICATION. I FIND IT HARD TO BELIEVE THAT GITHUB MAKES GOOD INNOVATIVE FEATURES BUT FOR VERIFYING STUDENT STATUS (A SYSTEM THAT HAS BEEN IMPLEMENTED MANY TIMES BEFORE SO ITS NOT LIKE YALL DIDNT HAVE IDEAS) I CHANGED MY PROFILE NAME TO MY LEGAL NAME BILLIJNG ADDRESS. I SAY AGAIN THAT I TRIED EVERYTHING.

THEN, AND OH BOY, YOU ALL HAVE THE CHRIST ON A BIKE AUDACITY TO REMOVE MANUAL VERIFICATION. LIKE IM SURE YOU SEE THE GAZILLIONS OF THREADS PEOPLE COMPLAINING ABOUT HOW COMPLICATED THE FEATURE IS. NOBODY GIVES A RAT'S ASS ABOUT COPILOT AND WHAT AI MODELS WE CAN USE. WE WANT TO BE ABLE TO ACCESS LEARNING RESOURCES OFFERED WITH STUDENT DEVELOPER PACK. IF YOU CARE ABOUT STUDENTS SO MUCH, THEN MAYBE IDK.. DONT MAKE STUFF LIEK THIS HARDER FOR THEM. SO MANY PEOPLE HAVE BEEN COMPLAINING ABOUT THIS FOR YEARS. NOT MONTHS =, NOT 1 YEAR BUT YEARS. SO OVER THESE YEARS, YALL HAVE MADE NO IMPROVEMENTS? WE STILL CANT TAKE PHOTOS ON WEBCAM? HOW IS THAT EVEN POSSIBLE? WHO MADE THE VERIFICATION SYSTEM?? ELIZABETH HOLMES?? WE ARE NOT THE PROBLEM. THIS A DELIBERATELY UNFAIR SYSTEM. STUDENTS WOULD BE MORE INCLINED TO BUY GITHUB PRO (SINCE THATS WHAT YALL CARE SOOO MUCH ABOUT) IF YOU LEAVE A GOOD IMPRESSION OF ADDING A SIMPLE VERFICATION PROCESS. THIS IS SOOOOO RIDICULOUS GOOD LORD. EVEN THE FAQ IS UNHELPFUL "WE WANT STUDENTS TO TAKE A PHOTO TO SHOW PROOF NO FILE UPLOAD" WHAT KIND OF EXPLANATION IS THAT? AND THE FAQ LIKE ONLY HAS TWO QUESTIONS ABOUT THE ISSUE WITH NON-ANSWERS AND THEN TALKS ABOUT IT. WHY ARE YALL IGNORING THE ELEPHANT IN THE ROOM? SO RIDCULOUS.

[naheel0]

Hey! I totally get how frustrating this is. The verification system can be tricky, especially for online students. A few tips that sometimes help:

Make sure your documents clearly show your name, school, and current date.

Try using a different device or browser if the camera/photo upload isn’t working.

If it still fails, reach out to GitHub Support—they can sometimes manually approve your account.

Hang in there—this process is annoying, but you can get it sorted.

[citruscai]

EDIT: ok i managed to finally use my tuition bill for the enrollment proof (first time) and then for distance learning proof , my schedule (100th time using this) im guessing the tuition bill worked also made sure each time it was legible. so i guess you have to just keep persisting. oopsie im one crazy chica!! hahah my point still stands tho yall need to fix this!!!