[Critical] Copilot Coding Agent on github.com Not Working Properly Anymore

[erbanku]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Copilot in GitHub

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Bug

Copilot Feature Area

Copilot Coding Agent

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I started an Agent session with my personal account in my organization via github.com using Claude Agent, and it failed to work even after 18+ hours. The draft PR only shows the initial plan and nothing else.
It has been working for days, with no commits and no file changes.

FYI, I have full admin access to this organization.

Error message in Actions:

Error
The actions `actions/checkout@v6`, `github/gh-aw/actions/setup-cli@902845080df391b1f71845fcd7c303dfc0ac90b3`, and `actions/upload-artifact@v4` are not allowed in `VOLT-BOX/doc-backend` because all actions must be from a repository owned by `VOLT-BOX`.

Update:

[erbanku]

Works for my personal repos, but not for org repos.

[erbanku]

Working for 2 weeks without any output for now, and even can't close it.

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[erbanku]

An old discussion that was never addressed, https://github.com/orgs/community/discussions/189951

[ytaxx]

This is not a Copilot bug. Your organization has Actions restrictions enabled that block external actions.
The error shows your org only allows actions from repos owned by VOLT-BOX, but the Claude agent needs actions/checkout, setup-cli, and upload-artifact from GitHub's official repos.
Fix:
Go to Organization Settings > Actions > General > Actions permissions
Either:
Select "Allow all actions and reusable workflows" (fastest fix), or
Keep "Allow enterprise and select non-enterprise" and add these specific actions to the allowlist:
actions/checkout@*
actions/upload-artifact@*
github/gh-aw/actions/setup-cli@*
Save and retry the agent. It should start working immediately. If the problem is still up, let me know!

[erbanku]

[ytaxx]

Okay, I'll dig into it. Give me some time.

[erbanku]

The 404 might be because I deleted the Actions runner to clean it up, but it failed.

[ytaxx]

The orphaned sessions are stuck because the Actions runner was deleted while they were still running. Unfortunately this is not something you can fix yourself through the UI.

Here is what you can do:

Option 1: Wait it out
These sessions usually clear automatically after 24-48 hours. Since yours are already 18+ hours old, they might disappear on their own soon.

Option 2: Contact GitHub Support
If you need them gone faster, open a support ticket and include the session IDs from your browser console logs. They can clean these up for you server-side.

For next time:
Cancel any running agent sessions before deleting the Actions runner. This prevents the orphaned state from happening.

By the way, glad to hear your new sessions are working now at least!

[erbanku]

Thanks for your detailed response and help. I’ll wait—at least the new sessions are working.
(Deleted 2 comments for privacy reasons. Thanks again.)

[ytaxx]

No worries! If you need further help, reach out!