Context
No SUPPORT.md exists in any org repo. GitHub uses this file to display a support notice when users open issues. Without it, contributors don't know where to get help or how to report security issues vs regular bugs.
Implementation
1. Create community-health/SUPPORT.md
Content should cover:
Security issues
→ Do NOT open a public issue. Use GitHub's private vulnerability reporting (see SECURITY.md).
Bug reports
→ Open a GitHub Issue using the bug_report template. Include reproduction steps, expected vs actual behavior, and environment details.
Feature requests
→ Open a GitHub Issue using the feature_request template.
General questions
→ This is a small org with no dedicated support channel (no Slack, Discord, or email list). Open a GitHub Discussion (if enabled) or a GitHub Issue tagged question.
Response SLA
→ Best-effort by org maintainers. No guaranteed response time.
2. Add to sync-community-health.yml FILE_MAP
- src: community-health/SUPPORT.md
dst: SUPPORT.md
Acceptance Criteria
Dependencies
None — can be worked in parallel with all other Phase 2 issues.
Part of Epic
#77
Context
No SUPPORT.md exists in any org repo. GitHub uses this file to display a support notice when users open issues. Without it, contributors don't know where to get help or how to report security issues vs regular bugs.
Implementation
1. Create
community-health/SUPPORT.mdContent should cover:
Security issues
→ Do NOT open a public issue. Use GitHub's private vulnerability reporting (see SECURITY.md).
Bug reports
→ Open a GitHub Issue using the
bug_reporttemplate. Include reproduction steps, expected vs actual behavior, and environment details.Feature requests
→ Open a GitHub Issue using the
feature_requesttemplate.General questions
→ This is a small org with no dedicated support channel (no Slack, Discord, or email list). Open a GitHub Discussion (if enabled) or a GitHub Issue tagged
question.Response SLA
→ Best-effort by org maintainers. No guaranteed response time.
2. Add to
sync-community-health.ymlFILE_MAPAcceptance Criteria
community-health/SUPPORT.mdcreated covering security, bugs, features, and general questionssync-community-health.ymlDependencies
None — can be worked in parallel with all other Phase 2 issues.
Part of Epic
#77